Dubai Electrical energy and Water Authority (DEWA) enabled prospects to seamlessly full greater than 7.2 million transactions throughout a number of digital platforms throughout the first half of 2025.
These transactions included 1.1 million transactions by way of its web site, 2.6 million transactions via its sensible app, and three.5 million transactions via partner-supported platforms, serving to DEWA obtain a digital service adoption fee of 99.5%.
Moreover, greater than 100 integration initiatives have been accomplished with 65 authorities and personal organisations by the tip of June 2025.
“We proceed our tireless efforts to boost the standard of digital life and speed up the digital transformation course of in DEWA and the Emirate of Dubai. We’re eager to advance our management in using AI innovation and the most recent applied sciences to supply extra environment friendly, efficient and high quality providers, and to develop progressive digital options that improve the expertise and happiness of stakeholders, serving to to scale back their carbon footprint and supporting sustainability efforts,” mentioned Saeed Mohammed Al Tayer, MD & CEO of DEWA.
“At DEWA, we have now a safe and superior digital infrastructure that retains tempo with our ambitions for digital transformation and our efforts to make Dubai a worldwide centre for innovation and expertise. We undertake the ‘Providers 360’ coverage in all our providers to scale back procedures, obtain zero paperwork and assist to ascertain a number one international system in authorities work,” Al Tayer added.
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