Client Support / Onboarding Specialist at Crypto Finance AG — Arabian Post

Crypto Finance Group, a part of Deutsche Börse Group, gives skilled digital asset options to institutional purchasers. The Group contains Crypto Finance AG, regulated by FINMA in Switzerland, providing buying and selling, custody, and pockets providers, in addition to Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, providing buying and selling and custody providers. As of 25 January 2025, Crypto Finance secured a MiCAR license for the European market as one of many first suppliers within the EU. Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers. For additional data, please go to: About us – Crypto Finance We’re in search of a proactive and detail-oriented junior skilled to affix our Account Administration group as a Shopper Help / Onboarding Specialist. This function is good for somebody with preliminary expertise in consumer onboarding, compliance, or relationship administration—significantly inside monetary providers or digital belongings—and a powerful need to study and develop in a fast-paced, revolutionary atmosphere. The beginning date is asap at our workplace on the twenty fourth ground of the Prime Tower in Zurich.ResponsibilitiesSupport consumer onboarding by reviewing documentation and guaranteeing information accuracy.
Help with transaction monitoring, pockets checks, and consumer screenings utilizing inside instruments.
Collaborate with inside groups to make sure clean onboarding and repair supply.
Present high-quality assist to purchasers and assist strengthen relationships to establish progress alternatives.
Conduct periodic consumer critiques to evaluate relationship well being and potential dangers.
Develop into full accountability for a consumer portfolio, turning into the first level of contact over time.

Bachelor’s diploma in enterprise, finance, or a associated area—alternatively a accomplished banking apprenticeship mixed with a number of years of related skilled expertise
1–2 years of expertise in relationship administration, consumer onboarding, or compliance associated features
Curiosity in digital belongings, fintech, or monetary providers
Robust consideration to element and a proactive, solution-oriented mindset
Glorious communication expertise and a client-centric angle
Robust problem-solving expertise and the power to work each independently and collaboratively
Fluent in English; German or different languages are a plus

Be a part of a world, fast-paced blockchain and fintech group led by skilled professionals
Alternative to journey and attend main occasions
Form the way forward for finance whereas working on the chopping fringe of B2B digital asset options
Contribute to a collaborative, entrepreneurial tradition with flat hierarchies
Tackle significant accountability with room for studying {and professional} progress
Acquire deep business insights and make a tangible affect
Be part of common company-wide conferences, knowledge-sharing periods, and group occasions
Get pleasure from a contemporary and central office in Zurich with top-tier infrastructure
Our cultureAt the center of our firm, we prioritize:
Innovation and Steady Studying
Collaboration and Data Sharing
Entrepreneurial Spirit and Flat Hierarchies
Values comparable to Excellence, Supply, Possession, Ardour, and Unity
Please notice: We don’t settle for CVs from recruiting or staffing businesses.As a result of Swiss labor laws, we will solely settle for candidates who’ve the correct to work in Switzerland (are in possession of a Swiss work allow or are EU/EFTA residents). All different functions won’t be thought of.If that is the place for you, and you’ve got a Swiss work allow and/or EU citizenship, please ship us your full software, incl. cowl letter, CV, and references.
When making use of, point out the phrase CANDYSHOP to point out you learn the job submit fully.]]>
Firm: Crypto Finance AG
Location: Zurich Zürich Switzerland