Dubai Airports has introduced a 10-year dedication to rework Dubai Worldwide (DXB) and Dubai World Central – Al Maktoum Worldwide (DWC) into the world’s most accessible and inclusive airports by 2035.
The plan focuses on sustaining foundations, enhancing the visitor expertise throughout all touchpoints, and positioning DXB and DWC as world leaders in inclusive journey.
The technique aligns with worldwide finest follow, the UAE’s dedication to the rights of Individuals of Willpower (PoD), and Dubai’s imaginative and prescient to be a disability-friendly metropolis.
Dubai Worldwide Airport unveils plan to develop into world’s most accessible airport by 2035
“Our dedication to accessibility isn’t just a promise; it’s a core pillar of our mission to ship a world-class journey expertise for each single visitor. By working intently with our companions and, most significantly and for the primary time, with the broader Individuals of Willpower neighborhood, we’re remodeling all the airport journey and setting a brand new world normal for accessible journey,” Majed Al Joker, Chief Working Officer at Dubai Airports stated in a press release.
The following part launches alongside a public consciousness marketing campaign, co-created with Individuals of Willpower and dropped at life with the assist of oneDXB companions, showcasing their lived experiences at DXB.
Anchored within the pledge “DXB for All”, the marketing campaign brings to life six tales of PoD navigating the world’s busiest airport, from a toddler’s sensory sensitivities as he journeys by way of a terminal together with his mom, to a deaf visitor’s reliance on workers’ signal language abilities, to tactile steerage for a visitor with a visible impairment, and interactions between airport workers and company with mobility challenges.
Constructing on “We All Meet the World Differently” (WAMTWD), first launched in 2022, the marketing campaign emphasises that accessibility goes past infrastructure to a shift in mindset and tradition. It requires empathy and encourages workers, travellers, and the general public to view the world by way of a unique lens.
“By co-creating this marketing campaign with Individuals of Willpower, we’re guaranteeing their voices form how we design, function and join as an airport, not solely with our company, however the wider neighborhood we serve,” Al Joker added.
Advocates featured embody Emirati accessibility pioneer Fatma Al Jassim, incapacity inclusion guide and former Paralympic swimmer Jessica Smith, and Dubai-based mom Yasmin Carey along with her son Ellis, who’s on the autism spectrum.
The marketing campaign additionally options Layth Kamal, who lives with autism and ADHD, Mohammed Alghafli, an advocate for the visually impaired, and Ahmed Butti, a consultant of the deaf neighborhood.
This path is a collaboration with companions throughout the airport’s oneDXB neighborhood, together with Emirates, flydubai, and different airways, Dubai Police, the Common Directorate of Identification and Foreigners Affairs (GDIFA), Dubai Customs, dnata, Dubai Company for Ambulance Companies (DCAS), Dubai Taxi Firm (DTC), Dubai Well being, Dubai Responsibility Free and Serco, guaranteeing each visitor enjoys a journey.
Dubai Airports offers a spread of providers to assist company with each seen and hidden wants.
These embody the Journey Planner, a web-based visible information to assist company put together for his or her journey, and the Sunflower Lanyard, a discreet identifier that gives entry to precedence lanes and an autism-friendly route by way of the airport.
Choices embody complimentary two-hour parking, taxis, wheelchair providers, listening to loops put in throughout greater than 520 touchpoints, and the Assisted Journey Lounge in Terminal 2.
