Following a directive from senior municipal administration, the related division is creating options to reinforce the workflow at automobile impoundment facilities within the Amghara and Mina Abdullah areas.
The enhancements being thought-about embody equipping lifting and transport automobiles with cameras, activating notifications by the “Sahel” app, decreasing bureaucratic steps, and facilitating the automobile return course of.
Municipality sources revealed to Al-Rai that Mishaal Al-Azmi, Deputy Director Normal for Companies, is personally investigating a number of complaints associated to the outdated procedures used for lifting and transporting automobiles to impoundment websites. At the moment, small-sized towing automobiles are used that don’t swimsuit all automobile sorts, usually leading to injury to the automobiles throughout transport.
The sources defined the present enforcement and impoundment course of, the place highway occupancy departments place warning stickers on offending automobiles and depend on photographing these stickers as proof of violation.
This method, nonetheless, contradicts the digital transformation efforts underway throughout authorities businesses to modernize procedures.
To launch a automobile, the proprietor should go to a number of areas: first, the governorate’s Roads and Transport Division; then the impoundment web site to pay fines and costs; and eventually return to the impoundment heart to submit a launch report.
This prolonged and complex course of is burdensome for residents and expatriates alike, particularly if the automobile proprietor is overseas. In such circumstances, the municipality will impound the automobile and cost the proprietor for violations and transport charges.
One other problem raised is the excessive price of auto launch, exacerbated by the truth that impounded automobiles usually have flat tires and can’t be pushed out, necessitating the rental of flatbed vans. Sources emphasised the pressing want to put in surveillance cameras across the impoundment websites, which at the moment consist solely of fenced areas with out correct monitoring.
Among the many proposals beneath evaluation by the municipality are equipping towing automobiles with cameras to report the lifting and transport course of, sending automated notifications through the Sahel app to tell homeowners when their automobiles have been impounded, consolidating all launch procedures right into a single division to simplify the method, and permitting homeowners to specify different return areas for his or her automobiles with an extra charge utilized.
These steps intention to enhance transparency, scale back delays, and ease the burden on automobile homeowners, whereas enhancing the general effectivity of the impoundment facilities.