Dubai’s Roads and Transport Authority (RTA) organised a workshop entitled “Authorized Elements for Licensing Service Suppliers”, which coated rights, obligations, duties, laws, and compliance necessities for patrons visiting service centres to finish energy of legal professional, car, and quantity plate transactions.
The digital workshop was attended by 69 staff from numerous service centres, in addition to employees from the Transaction Monitoring Part on the Licensing Company.
Shehab Hamad Bu Shehab, Govt Director of Authorized Affairs, emphasised RTA’s dedication to constructing authorized consciousness amongst employees throughout all sectors and familiarising them with the related authorized provisions of Dubai Authorities’s human sources insurance policies. He harassed the significance {of professional} and moral conduct with prospects, impartiality in shopper interactions, and delivering companies that adhere to the best requirements and procedures.
He added: “The workshop addressed a number of key subjects, together with the worker’s private accountability for preserving the fame of public workplace, authorities, and their division. It underlined the necessity to ship high-quality companies to each exterior and inside prospects, and to strictly adjust to relevant legal guidelines and laws in Dubai. Individuals have been reminded of their obligation to take care of confidentiality throughout and after service, to fulfil skilled duties, to execute delegated duties successfully, and to stick to role-appropriate ethics.”
Staff actively engaged with discussions on numerous varieties of authorized and useful duties—significantly in relation to seals, transaction safeguarding and archiving, and information entry. They counseled the detailed steering on the significance of finishing transactions primarily based on authentic paperwork—equivalent to these issued by banks and insurance coverage corporations—and in step with government-issued No Objection Certificates; the workshop additionally coated energy of attorney-related companies involving classes, classifications, and signature verification.
The workshop additional provided complete steering on key operational objects, information entry and storage requirements, rectifying invalid transactions, authorized safety for workers in the midst of obligation, and adherence to inside circulars.