(Left to Proper) Janet Chin, Chief Government Officer of Tune Shield Re and YC Chia, Managing Director of Ticket2U Sdn Bhd
This regional enlargement displays Tune Shield’s continued dedication to creating insurance coverage easy, accessible and related to the digital existence of at present’s customers. By embedding safety straight into Ticket2U’s ecosystem, Tune Shield empowers eventgoers to plan and luxuriate in their experiences with larger confidence and peace of thoughts.
“Following the success of Ticket Refund Safety and Sports activities PA in Malaysia, we’re happy to increase the identical to Indonesia, a rustic with a vibrant and rising reside occasion scene. Analysis exhibits that almost all of Indonesians take pleasure in attending live shows and reside occasions, reflecting a robust urge for food for leisure and journey experiences. With this collaboration, we intention to provide eventgoers added peace of thoughts, realizing they’re protected towards unexpected circumstances. This launch additional strengthens our regional presence as we proceed to construct partnerships that make safety extra accessible throughout Southeast Asia,” mentioned Janet Chin, Chief Government Officer of Tune Shield Re.
In line with Jakpat’s Music Live performance Tendencies & Fan Behaviours 2025 survey[1], curiosity in reside leisure is surging, with Millennials and Gen Z forming the vast majority of concertgoers and 81% of respondents saying they take pleasure in attending music festivals. Recognising this momentum, Tune Shield and Ticket2U are introducing an added layer of assurance for followers and travellers alike.
“Ticket2U Indonesia goals to construct a wiser, safer, and extra dependable ticketing ecosystem for each organisers and attendees. Via our partnership with Tune Shield, we’re delivering larger worth and confidence to everybody who joins an occasion by way of our platform,” mentioned YC Chia, Managing Director of Ticket2U Sdn Bhd.
The Ticket Refund Safety is offered to all Ticket2U clients in Indonesia overlaying a variety of occasions, together with live shows, festivals, marathons, runs, conferences, exhibitions, and sports activities tournaments. Provided at solely 5% of the ticket value, it protects towards unexpected circumstances that will forestall attendance.
Buying Ticket Refund Safety is fast and easy:
- Choose an occasion ticket on Ticket2U Indonesia[2].
- Decide-in for ‘Ticket Refund Safety’ at checkout.
- Full the acquisition, and protection is routinely activated.
Overlaying a complete vary of sudden conditions, Ticket Refund Safety ensures that eventgoers obtain a full refund if they’re unable to attend resulting from circumstances corresponding to sickness, accidents, pure disasters, residence emergencies, or different qualifying disruptions.
For sports activities lovers, Sports activities PA (Private Accident Insurance coverage) can be accessible as an non-obligatory add-on, offering monetary safety for unintended accidents sustained throughout sports-related occasions, guaranteeing peace of thoughts whereas staying energetic. The Sports activities PA safety is the primary of its type to be supplied within the occasions scene in Indonesia.
The claims course of is equally seamless:
- Submit a declare on to PT Asuransi Dayin Mitra (ADM)[3] with the required documentation.
- Claims are reviewed, and eligible refunds are issued promptly.
“Past defending native eventgoers, our collaboration with Ticket2U additionally encourages worldwide audiences to journey to Indonesia to attend occasions with larger confidence. By providing protection that protects towards last-minute cancellations or disruptions, we’re giving travellers the peace of thoughts to plan their journeys with out worrying about sudden setbacks. This displays our imaginative and prescient of constructing safety easy and related for at present’s related and cellular existence throughout borders,” added Janet.
The partnership between Tune Shield and Ticket2U will proceed to develop into different Southeast Asian markets, reinforcing each corporations’ shared imaginative and prescient of delivering progressive, digital-first options that improve buyer expertise and construct confidence in occasion participation.
For extra data on Ticket Refund Safety and Sports activities PA, go to https://www.ticket2u.id/blog/291
[2] Relevant to occasions which have opted in to supply Ticket Refund Safety
[3] PT Asuransi Dayin Mitra Tbk is the native insurance coverage accomplice underwriting the insurance coverage merchandise
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About Tune Shield Re Restricted
Tune Shield Re Ltd (“TPR”), an entirely owned subsidiary of Tune Shield Group Berhad, was established in 2011 specialising in non-life reinsurance companies, significantly in Journey and Life-style. Its strengths in Journey and Life-style are demonstrated by way of profitable partnerships, facilitating market activation for its companions, notably inside the airline sector. TPR strategically companions with underwriters throughout greater than 50 international locations, complemented by a complete community of Third-Get together Directors (TPAs).
TPR provides an array of progressive journey merchandise together with parametric journey options and numerous life-style choices. Moreover, by way of its retakaful window, TPR actively underwrites and helps reinsurance preparations for Hajj and Umrah journey merchandise in collaboration with insurance coverage companions. Past its reinsurance providers, TPR is backed by robust digital capabilities and expertise to allow seamless digital experiences for its companions, encompassing the whole thing of the gross sales course of to claims administration.
For extra data, please go to 
www.tuneprotect.com
About Ticket2U
www.ticket2u.com. 