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    Home » UAE announces new system to measure government performance
    United Arab Emirates

    UAE announces new system to measure government performance

    Kuwaiti TribuneBy Kuwaiti TribuneJuly 13, 2025No Comments4 Mins Read
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    The Proactive Authorities Efficiency System is aimed toward enhancing authorities efficiency, enhance service supply, and obtain the strategic targets of the ‘We the UAE 2031’ imaginative and prescient.

    The brand new system will help decision-making, monitor the progress of nationwide plans, and enhance the federal government’s skill to anticipate future developments utilizing synthetic intelligence.

    UAE Authorities introduces AI-powered system to help 250,000 customers and rework public providers

    “The Federal Authorities has launched a brand new efficiency measurement system that leverages synthetic intelligence to boost decision-making, strengthen oversight of strategic planning, and enhance the power to anticipate future challenges and alternatives,” Sheikh Mohammed said in a press release.

    “Our dedication to steady enchancment is unwavering. We try for excellence and aspire for perfection, totally conscious that steady growth is important to progress,” he added.

    The launch came about within the presence of Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai and Chairman of the Dubai Media Council; Mohammad Al Gergawi, Minister of Cupboard Affairs; and Omar Sultan Al Olama, Minister of State for Synthetic Intelligence, Digital Economic system, and Distant Work Purposes.

    The system goals to boost authorities effectivity and effectiveness by means of a number of key features.

    It optimises useful resource use, improves service high quality, and displays the well timed implementation of nationwide methods and plans.

    The system additionally gives information for decision-making and promotes transparency by means of efficiency monitoring and assessment.

    The system can course of over 150 million information factors month-to-month, present management with over 50,000 proactive insights yearly, save over 250,000 hours per yr and obtain a 60 per cent enchancment in authorities efficiency.

    The system operates on an clever authorities efficiency administration framework that leverages AI instruments and algorithms to watch and improve efficiency.

    It establishes a framework for monitoring and managing targets and efficiency indicators while utilising AI applied sciences to carry out analyses, govt summaries, and allow predictive efficiency administration.

    The system demonstrates capabilities together with measuring 45 occasions extra outcomes yearly, rising entities’ self-management capability by 90 per cent, and offering management with over 50,000 proactive insights yearly.

    By coaching 200 workers in efficiency administration and information evaluation, the system saves over 250,000 hours per yr and is ready to help over 250,000 customers.

    The system fosters a tradition of steady enchancment and innovation inside authorities. It achieves this by benchmarking in opposition to finest practices and selling key rules that embody measuring group affect, guaranteeing sustainable outcomes, facilitating seamless information stream, predicting efficiency, enabling proactive efficiency, and leveraging an AI-powered clever system.

    The system’s interconnected design ensures information high quality, integration, safety, and transparency, supporting decision-making for enhanced authorities effectivity.

    This integration facilitates real-time information stream for fast outcomes measurement, lowering the hassle required for information assortment, entry, and assessment.

    The system makes use of real-time information to foretell future efficiency, producing reviews that help authorities decision-making.

    This functionality enhances the power to anticipate and proactively tackle future challenges and alternatives, enhancing effectivity, preparedness, and the power to capitalise on rising alternatives.

    The system contributes to elevated authorities effectivity and effectiveness, enhanced service supply, public belief, stronger decision-making, and stimulated innovation.

    These contributions make it a element of the UAE’s dedication to sustainable growth throughout numerous sectors.

    The UAE’s authorities efficiency system has developed since its 2008 launch because the Adaa System. It progressed to Adaa 2.0 in 2013, then Adaa 3.0 in 2019, and now culminating within the newest era: the Proactive Authorities Efficiency System.





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